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Wednesday, November 14 • 2:45pm - 3:30pm
How agile teams are achieving top rankings, patents and record-high customer satisfaction

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Chandra Ganesan and David Poore will discuss Bank of America’s adoption of lean-agile culture and share highlights of the resulting successes. As change agents in a cultural transformation, Chandra and David are promoting new norms that empower teams -- and enable outstanding achievements. This has led to patents earned, top rankings and unprecedented customer satisfaction.  The discussion will include examples of high-energy teams that deliver breakthrough products to improve the financial lives of millions of customers.
Bring your questions to this interactive session.

avatar for Chandra Ganesan

Chandra Ganesan

Senior Vice President and Lean Agile Solution Delivery Product Manager, Global Technology & Operations, Bank of America
Chandra Ganesan joined Bank of America in 2004, and currently leads the Lean Agile solution delivery program for the Global Technology & Operations organization. Chandra is enabling a culture that empowers teams and inspires individuals to innovate, create and deliver software with... Read More →
avatar for David Poore

David Poore

Senior Vice President and Initiative Portfolio Executive, Global Technology & Operations, Bank of America
David Poore is a 10-year veteran of Bank of America and currently leads the Portfolio Execution Team within the Consumer Sales & Service Technology Organization.  There, David is accountable for the initiative portfolio delivery for bankofamerica.com, online research and purchasing for Consumer Bank Products as well as our authenticated Online Banking capabilities.  Additionally, David leads the devOps function for our Digital Marketing microsites.  David has been a part of a Lean Agile transformation that started over 5 years ago an... Read More →

Wednesday November 14, 2018 2:45pm - 3:30pm EST
Room - 217 AB