2018 Southern Fried Agile Conference: Full Schedule

8:00am EST

Opening Remarks

Speakers

Neville Poole

Agile Practice Lead, Products & Resources, Accenture | SolutionsIQ

Wednesday November 14, 2018 8:00am - 8:15am EST
Richardson Ballroom

Opening

8:15am EST

Morning Keynote - AGILE: Attitude, Grit, Initiative, Leadership, Empowerment.

Speakers

Colonel Jill Morgenthaler, (Ret.)

Colonel Jill

Retired Colonel Jill Morgenthaler is a woman of many firsts. She was one of the first women to train asan equal with men in the collegiate Reserve Officers’ Training Corps program and one of the first toreceive a four-year Army scholarship. As a second lieutenant, she was one of... Read More →

Southern Fried Agile Leadership Morgenthaler compressed pdf

Wednesday November 14, 2018 8:15am - 9:15am EST
Richardson Ballroom

Keynote

9:15am EST

Break

Wednesday November 14, 2018 9:15am - 9:35am EST
TBA

Break

9:35am EST

Real Life Self-Organizing Teams

Hypothesis (Can we all agree on this?)
• Autonomous teams doing thought-based work outperform teams that primarily depend on direction from organizational leadership
• This autonomy is created in an agile way via empowering our people to organize in to relatively small self-organizing teams
• Finally, our ability to do this successfully is a leading enabler of overall agile transformation success

If you agree – please attend and let’s talk about how the challenges and the subtle balance of how to actually build a self-organizing team environment.

Speakers

Brian Warden

Agile Coach, Founder, Agile Curious

I am a passionate and energetic Lean and Agile coach who's reason for being is to engage and inspire people to make organizational change that results in happy and productive teams. I have had the privilege to lead and participate in many large scale agile transformations in financial... Read More →

Wednesday November 14, 2018 9:35am - 10:20am EST
Room - 213 AB

Agile Practices

9:35am EST

What Can Agilists Learn from Super Hero Movies

Is your Agile team struggling to vanquish the nemeses that are holding them back? Come take a page out of some of your favorite DC and Marvel super hero movies for tips on how to move your team forward.

In this session, we’ll examine a range of beginner topics applicable to Scrum Masters, Product Owners, Coaches, management, or anyone who interacts with a team. Among other topics, we’ll examine how various comic book heroes have dealt with difficult prioritization choices that villains have presented them with, and give models that your team can use for effective prioritization. We’ll talk about The Fool’s Choice and how a hero was able to improve his communication skills. We’ll watch a scene from the new Wonder Woman movie and learn important lessons for Agile teams as we witness her dealing with a German invasion. And most importantly, we’ll examine when we shouldn’t try to emulate our favorite comic book heroes.

Speakers

Will Fehringer

CapTech Consulting

Will Fehringer has over 5 years of consulting experience, working with clients in government, banking, and consumer packaged goods industries to deliver Lean, Agile, customer-driven solutions. Will has a passion for working with team and program levels to help bridge the gap between... Read More →

Wednesday November 14, 2018 9:35am - 10:20am EST
Room - 217 AB

Agile Practices

9:35am EST

This Is The Generative Culture You Are Looking For…

WE ARE ALL LOOKING FOR THE BEST OF DEVOPS
As a DevOps Coach, I have had the privilege of working with many organizations in the world who are focused on improving their organizations. They range in industry from military, government and financial institutions to retail and staffing. From highly regulated and high risk environments to those that seem to always be on the cutting edge of technology and culture.
I'm here to say that DevOps Awesomeness is not just for the big 4 (Amazon, Apple, Google, and Netflix)!
There are people, teams and organizations in the audience who have built their own cultures that will enable Awesomeness in 2018. These cultures are generative in nature, this means that the cultures are built upon the notion that people are people and not resources, that we should trust our team mates and people, that we should foster innovation by having a culture of experimentation that doesn't punish failure and learns quickly from it.

Speakers

Logan Daigle

DevOps Coach, Collabnet VersionOne

Logan is a DevOps Coach with VersionOne from Charlotte, NC. He has been involved with providing and implementing DevOps solutions since 2011. He has development and DevOps experience in the military, government, healthcare, retail and finance industries. Logan has a passion for being... Read More →

Wednesday November 14, 2018 9:35am - 10:20am EST
Room - 213 CD

DevOps

9:35am EST

Baking the SAFe Cake - One Layer at a Time!

The Scaled Agile Framework, or SAFe, is by far the most popular Agile scaling framework. At first glance, SAFe seems incredibly complex and rigid. Come join us for a fun and entirely “hands on” session where you will decompose and build the SAFe “big picture” one layer at a time. Attendees will learn about the roles, responsibilities, artifacts, structures, interconnections, and flow of value within each of the four layers of SAFe: team, program, large solution, and portfolio.

Speakers

Michael Hall

Senior Agile Coach/Trainer, Agile Velocity

Michael is a reformed waterfall software developer. Half of his career was spent missing customer expectations by using thick requirement documents, big design up-front, deferred integration, and pitching shoddy software over the fence to QA. The latter half of his career has been... Read More →

Wednesday November 14, 2018 9:35am - 10:20am EST
Room - 218|219

Transformation

9:35am EST

The Ugly Truth of Scaling Agile

Congratulations. 100% of your developers are now practicing Agile. You have a stable, predictable velocity and even your CEO knows what a Scrum is. You’ve scaled, right? Wrong. The ugly truth about scaling Agile is that no matter how many individual teams practice Agile in their own unique ways, scaling “wide” without scaling “up” means that your organization as a whole still lacks the transparency, alignment, and collaboration necessary to gain the benefits of Agile at Scale from Lean Portfolio Management.

Join this interactive session on the ugly truth about scaling Agile to the enterprise. Learn the five truths every executive should be aware of before embarking on their Agile transformation journey.

SMART Objectives:
M – How to define success up front
A – Define milestones/objectives
R – Proven cross-industry fundamentals

Takeaways:

Key decisions to being your transformation
How to align waterfall with agile
How to identify key value drivers for transformation

Speakers

Tina Behers

Sr. Director Solution Architecture, AgileCraft

Tina has a unique background spanning over 25 years of successful experiences in Transformation & Organizational Development, Business Process Management, Program & Project Management, and Corporate Strategy. Tina’s track record of success has gained her the reputation of being... Read More →

Wednesday November 14, 2018 9:35am - 10:20am EST
Room - 217 CD

Transformation

10:20am EST

Break

Wednesday November 14, 2018 10:20am - 10:40am EST
TBA

Break

10:40am EST

Distributed Scrum Teams: Creative Solutions to Common Obstacles

Distributed Scrum Teams: Creative Solutions to Common ObstaclesAre your team members distributed around the globe?

If so, do you face challenges with building relationships?
What about the team's Agile mindset - is it aligned with yours?
Is your team focused during meetings or do they seem out to lunch?
Do your Sprint Ceremonies lack energy and just feel plain sad?

I have worked with distributed team members for most of my career and have tried many different experiments. In this session, I will share innovative approaches and creative ideas towards resolving the issues above. Some of these may work for you, some may not, but the goal is to add new tools to your toolbox.

Speakers

Kimberly Andrikaitis

Wednesday November 14, 2018 10:40am - 11:25am EST
Room - 213 AB

Agile Practices

10:40am EST

Getting Big Benefits from Little Groups

Rarely can a corporation hire enough full time coaches to execute and sustain a large agile transformation. Somehow we have to figure out how to be more effective with the people we have. Believe it or not there's a way to get more done while interacting with FEWER people. Starting a Community of Practice can be hard and maintaining the momentum can be even harder. As a result many people put this mission-critical part of their transformation on hold. This session will help you scale your effectiveness not only sustaining but deepening your agile transformation's impact.

Speakers

Danny Presten

Agile Octane

Wednesday November 14, 2018 10:40am - 11:25am EST
Room - 218|219

Agile Practices

10:40am EST

Nine levels of Agile Hell... and how to get out!

Our Agile transformations can feel like Sisyphean efforts – but do not abandon hope! In this talk, we will discuss nine circles of Agile Hell. Each hell is an example of common problem programs encounter.

We'll ask the audience to prioritize their pain points and focus on the six Agile hells closest to their experience. We will discuss real examples of “escaping” out of each Agile Hell - from Agile Coaches that the Dave(s) know.

By attending this event, Agilists will expand their toolbox of techniques to help their organizations.

Speakers

David Bujard

Blackstone Technology Group

David Bujard is an Agile coach at Blackstone Technology Group, with 16 years of experience with delivering software at USCIS. David has served as a development team lead, scrum master, and enterprise coach.Outside of work, David volunteered as a lay chaplain for 10 years at Georgetown... Read More →

David Fogel

Professor of Agile, Department of Defense

David Fogel has referred to himself as an Agile enthusiast since 2008. Threaded in Dave’s two decades in IT, he has been a Satellite Communications Operator/Maintainer, Technical Trainer, Criminal Investigator, Nuclear Biological Chemical Safety Officer, Scrum Master, Book Club... Read More →

Wednesday November 14, 2018 10:40am - 11:25am EST
Room - 213 CD

Agile Practices

10:40am EST

Becoming an Agile Leader

Chris will talk about the role of leadership in transformation and his personal journey over the last two-plus years as Duke Energy has progressed from just a few Scrum teams to over 200 agile teams delivering value to nearly every aspect of the business. This engaging session will provide participants an opportunity to get a sense of their own growth opportunities as agile leaders.

Speakers

Chris Heck

Duke Energy

Chris Heck serves as vice president and chief information officer for Duke Energy. He is responsible for IT strategy, operations, architecture, and the delivery and support of IT applications across the company. He is also an avid supporter of agile.

Wednesday November 14, 2018 10:40am - 11:25am EST
Room - 217 CD

Leadership

10:40am EST

Agile Transformation Explained

Many organizations are struggling to apply the concepts of Agile because they view Agile as a new way of doing the same old thing. They believe that if the roles, ceremonies, and artifacts of Scrum are in place, they’ll reap the benefits of having become Agile. However, in our experience, leading a large-scale Agile Transformation isn’t about simply adopting a new set of attitudes, processes, and behaviors at the team level—it’s about building enabling structures, aligning the flow of work, and measuring for outcomes-based progress. It’s about breaking dependencies in an effort to achieve true business Agility. But, in order to achieve business Agility, Agile has to be applied in a certain context. You have to be able to form the right kinds of teams, build the right kinds of backlogs, and produce working, tested increments of product. The problem is that this context doesn’t exist in most companies. Sure, we’ve seen organizations that can implement an Agile way of working on small, self-contained projects. However, when it comes to scaling Agile, most companies fall short because they lack the proper buy-in from leadership, they lack the ecosystem in which Agile can be successful, and they don’t know how to orchestrate the type of change that’s required of organizations that are adopting Agile. What’s needed is a plan. A plan to do more than simply teach people Agile. You’re going to need to find a way to systematically overcome the structural, procedural, and cultural barriers that get in the way of Transformation. The good news is that the plan is knowable, and we want to prove it to you. This talk will explain what a structured, disciplined Agile Transformation looks like and will cover:
• Why organizations want to Transform
• What actually needs to be Transformed
• How the change will be orchestrated
• Who should be orchestrating the change

Speakers

Mike Cottmeyer

CEO, LeadingAgile

Mike Cottmeyer is a thought leader and industry disruptor in the field of enterprise-focused Agile Transformation. He has over 25 years of experience in the IT industry working for companies like IBM, EDS, John H. Harland, and Fiserv. Mike launched his consulting career while working... Read More →

Wednesday November 14, 2018 10:40am - 11:25am EST
Room - 217 AB

Transformation

11:25am EST

Break

Wednesday November 14, 2018 11:25am - 11:45am EST
TBA

Break

11:45am EST

Planning… Lost in Agile

While the Agile Manifesto and its principles guide us to deliver software in small increments and be accepting of change, it does not say “stop planning ahead”. Many teams continue to only focus on the next sprint without a clear understanding of how the work will impact the longer term vision of the product. Many teams also do nothing to help product managers and management plan ahead. This session will focus on how teams can do better long-term planning without sacrificing the core agile principles, and by doing so, deliver higher value and have fun doing it.

Speakers

Michael Goff

Director, Agile Transformation Strategies, Small Footprint

Wednesday November 14, 2018 11:45am - 12:30pm EST
Room - 213 AB

Agile Practices

11:45am EST

Vertical Story Slicing

If any of these statements resonate with you, join this presentation and interactive workshop on story slicing.

“This story is too big to fit into a single sprint. Let’s complete development in this sprint and create a separate story to test in next sprint.”
“We don’t have a set sprint cadence. Sometimes it’s 2 weeks, sometimes it’s 3 or 4 weeks depending on the size of the stories we have.”
“We didn’t meet our sprint commitment (again). We need to carryover these stories to next sprint.”
“I can’t complete story A because it’s dependent on functionality in story B to be finished.”
“The Acceptance Criteria in Story A looks like the Acceptance Criteria in Story B! What’s the difference?”
“I can’t write requirements for this story. It’s too technical.”
“I can’t prioritize these stories. They are all equally important.”

During this session we will:

Discuss the characteristics of a well-formed story
Explore nine common patterns for effective story slicing
Learn to identify clues for when/how to slice stories
Practice and test our knowledge of story slicing techniques

Speakers

Kim Poremski

Applied Frameworks

Wednesday November 14, 2018 11:45am - 12:30pm EST
Room - 218|219

Agile Practices

11:45am EST

Agile in Legacy Apps - Mission Impossible?

How many times did you hear: legacy systems are not a good fit for Agile transformation? Have you ever said it yourself? I want to tell you a story of a digital transformation in Premier to prove you wrong. Agile is not only a great fit for the legacy applications, it an absolute business necessity, because how else can you provide incremental value for hundreds or thousands of users through a flexible adjustable roadmap?

My story is not going to be about an immediate success. We've had our fair share of problems, challenges, and small failures. "Legacy" means "old". It means - outdated technology stack, messy dependencies, code that nobody understands, manual testing, manual builds, manual deployments, redundant features. Also, customer issues, bugs, performance issues, scalabiity concerns. Wait, did I mention dependencies?

Come to the session if any of this sounds familiar, if you're afraid of starting the Agile transformation, or if your company already went through a number of initiatives but the old habits die hard. I will share the valuable lessons we've learned from our experience, the strategies to apply to make the changes stick, as well as the anti-patterns to watch for.

Speakers

Katy Sherman

Director of Software Engineering, Premiere Inc.

Katy Sherman is Director of Software Engineering at Premier Inc. She worked in several different Agile environments with several companies, first as a developer and later as a manager. She has seen Agile working and knows its benefits, but has also seen its failures, things that did... Read More →

Wednesday November 14, 2018 11:45am - 12:30pm EST
Room - 217 CD

DevOps

11:45am EST

The Golden QuestionsTM: Two powerful questions that will unlock the keystone value of Agile

The key to unlocking the promised potential of Agile is the unlocking the first value of
Agile—Individuals and Interactions over processes and tools. In this session we will introduce
the Golden QuestionsTM. These two powerful questions, when applied, can transform a group
of individuals into a highly cohesive team. Agile teams and enterprises are built as groups of
individuals. Answering these questions will unlock the diverse strengths and desires of each
individual and begin to unleash those strengths via powerful interactions throughout each and
every day.

Speakers

Andy Painter

Institute Success™

Wednesday November 14, 2018 11:45am - 12:30pm EST
Room - 213 CD

Leadership

11:45am EST

Agile Transformation @Duke Energy

The electric utility business is undergoing tremendous change. Most utilities are in the early stages of true Digital Transformation and are working to make what are sometimes drastic changes in the use of technology and how people work and think about solving problems. At Duke Energy, the IT organization was the first to recognize a major change was needed in order to be in a position to respond to the changing needs of the business. Two of the Transformation leaders will share DukeEnergy’s approach to transformation in IT including lessons learned and next steps. A panel of leaders will also share their experiences and take questions from the participants.

Speakers

Mike Brown

Director - Agile & Transformation, Duke Energy

Mark Cook

Managing Director IT Transformation, Duke Energy

Wednesday November 14, 2018 11:45am - 12:30pm EST
Room - 217 AB

Transformation

12:30pm EST

Conference Lunch

Wednesday November 14, 2018 12:30pm - 1:30pm EST
Richardson Ballroom

Break

1:30pm EST

Break

Wednesday November 14, 2018 1:30pm - 1:40pm EST
TBA

Break

1:40pm EST

The First Five Stories

Whether starting a new greenfield product or blowing the dust off an old legacy app, in order to maximize delivered value, you need to be mindful of the first set of stories to deliver.
Together, we will discuss the power of critical technical stories to help you iterate faster, earlier. How do you know your ideas for your new software experience is really delivering value? How do you handle a botched deployment to your customers early in your development? What allows you to fail safely and recover, even in compliance-driven conditions? These questions and more will be addressed as we explore ways to shorten the cycle time of building software, gathering metrics, and incorporating our findings into newly delivered capabilities.
Finally, we'll review how new findings, from recently delivered stories, drive further refinements to Lean Canvas assumptions, invalidate or affirm hypotheses, and provide a catalyst to Lean UX and 'learning loops'.

Speakers

Rob Gordick

Agile CoP Servant Leader, Daugherty Business Solutions

I am an Agile Fellow with Daugherty Business Solutions, a professional services company bringing a fresh approach to collaboration for Fortune 100 organizations and solving some of their most pressing business challenges. Over the past 23 years, I have worked with individuals and... Read More →

Ken 'classmaker' Ritchie

Scrum Master, ADP

“I help people work better together. By focusing first on our relationships, we learn to solve business+technical problems while creating sustainable lean flow and agile cadence for improving returns on our investments.” ~Ken 'classmaker' Ritchie, CSM, CSPO, PMI-ACP, PMP, ICAgile... Read More →

Wednesday November 14, 2018 1:40pm - 2:25pm EST
Room - 213 AB

Agile Practices

1:40pm EST

The Heart of Servant Leadership

Experience an interactive and mind expanding session on the concept of Servant Leadership. In order to show up fully in service of another we must become increasingly self-aware and have an ever deepening understanding of ourselves. This session combines Servant Leadership concepts introduced by Robert Greenleaf with elements of emotional intelligence and mindfulness to provide attendees with an opportunity to learn some of the ways to truly be in service.

Speakers

Drew Boyer

Duke Energy

Yolande Sumner

Agile Coach, Duke Energy

Yolande Sumner is passionate about going where there is no path and leaving a trail. Since joining Duke Energy five years ago, she ran the first agile pilot, became the first Agile coach, and launched last year the first grass-root innovation program called M!ndspace. She started... Read More →

Wednesday November 14, 2018 1:40pm - 2:25pm EST
Room - 218|219

Agile Practices

1:40pm EST

Succeeding with DevOps- The Culture of Code

Becoming a DevOps shop isn’t just about hiring DevOps engineers and implementing a new toolset; it’s about changing the culture of your organization. Agile brought a culture of communication and collaboration to the core development team. Your focus on DevOps should be to stretch that same culture shift throughout the organization up to the product team and down to product delivery. Focusing on the culture shift of DevOps creates faster innovation. With well integrated teams and tools, value can be created faster, delivered in a predictable, repeatable way, and feedback returned to key stake holders quickly. And all of this enables transparency in this process for those who have not had visibility in the past and enforces transparency for those who have worked behind the curtain of complexity that has obscured the view in the past. This transparency solves the traditional perception that 80% of software projects fail enabling quicker evaluation of new features and a faster feedback cycle to product owners and key stakeholders.

Speakers

Patrick Turner

CTO, Small Footprint, Inc

Patrick Turner has turned his passion for technology into a thriving career, amassing over 20 years of experience producing software solutions for a broad range of business needs. From sales force automation to event logistics planning, he’s a problem solver who’s not afraid to... Read More →

Wednesday November 14, 2018 1:40pm - 2:25pm EST
Room - 213 CD

DevOps

1:40pm EST

Authentic Leadership

What is your Authentic Self? Many leaders still attempt to be one way at work and their true authentic self-emerges outside of work. Some believe leadership is acting. For us to be successful leaders, we need to show up as our authentic selves so that we can be true leaders. This session will address:
· · The importance of your authentic self
· · Its impact on your leadership style
· · 4 traits of authentic leaders
· · 5 recommended steps towards your own authentic leadership

Speakers

Anu Smalley

Founder, Capala Consulting Group

Anu is President of Capala Consulting Group. Anu has extensive experience and success with large agile transformations, with clients such as Capital One, through training and coaching expertise. She specializes in leadership coaching and large group facilitation, having developed... Read More →

Wednesday November 14, 2018 1:40pm - 2:25pm EST
Room - 217 CD

Leadership

1:40pm EST

Project to Product: How Value Stream Networks Will Transform IT and Business

Project to Product: How Value Stream Networks Will Transform IT and Business

Agile and DevOps transformations have been key for speeding up software development, yet at large organizations these transformations are often declared failures with limited ROI. Development work is still disconnected from the business needs and teams are struggling to accommodate decades old software architectures; resulting in substantial technical debt.

Projects, organization charts, and enterprise architecture are the best representations of value creation we have today. But they are failing us, and we know it. To survive digital disruption, enterprises need a new approach for connecting the business to the software delivery pipeline.

During this talk, Carmen DeArdo will provide specific examples of why organizations have failed, and present a new concept - The Flow Framework - that allows IT leaders to optimize value creation across the entire organization utilizing product centric value stream networks.

Speakers

Laurel Heenan

Marketing Programs Manager, Tasktop

Wednesday November 14, 2018 1:40pm - 2:25pm EST
Room - 217 AB

Transformation

2:25pm EST

Break

Wednesday November 14, 2018 2:25pm - 2:45pm EST
TBA

Break

2:45pm EST

Moving Mt. Fuji

Moving Mount Fuji, and the journey to an Engineering Culture

Anyone could tell you that moving an entire mountain isn’t easy—and neither is changing the entire IT culture of a company; yet, that is exactly what Vanguard needed to serve our clients in an ever accelerating market. Hear the story of how Vanguard went from a manual test shop to enabling teams to deliver continuously, and how we are approaching adoption of an Engineering Culture. Along the way, actionable items, tips, and best practices will be shared so your team can or make progress on the journey to becoming more agile in a continually changing world. Finally, discover what moving Mount Fuji can teach us about cultural change on your journey.

Speakers

Jerry Reed-Hall

Project Manager, Vanguard Group

Wednesday November 14, 2018 2:45pm - 3:30pm EST
Room - 217 CD

Agile Practices

2:45pm EST

The Agile Facilitator

Much of our time is spent at meetings and events that can often feel unorganized, dull, lacking in clarity or highly controlled. In this breakout, we will talk through some ideas on how to create a fun environment, empower attendees with a clear purpose and outcome and create a space for collaboration and experiments.

Brian Ralph is an Agile Coach with USAA (San Antonio). He came into the Agile space in 2007 and has worked on several Agile engagements since then, most recently with CA Agile Central (Rally) in Boulder, where he learned the craft of facilitation. Brian is a husband, Dad to three and when not coaching, is an Irish musician and pastor of a Lean Startup Church in San Antonio. His wife refers to him as a Scrum Pastor.

Brian’s aim is to deliver on the following story:

· As Agilists
· We would like to have a learning session on facilitation
· So that we can grow in the craft of creating fun, collaborative and focused spaces for those we serve
· We will know that this was useful to us if we exit the room with one or two items we have pulled into our tool belt

Speakers

Brian Ralph

USAA

Wednesday November 14, 2018 2:45pm - 3:30pm EST
Room - 218|219

Agile Practices

2:45pm EST

The Agile Forecast: Fun with Probabilities

One question that I have always asked myself and have had stakeholders ask on many occasions is "when can we release this?". Through the magic of story points and velocity, my teams cobbled together approximate dates with a wide variance on confidence.
When the opportunity arose to leverage different methodologies to help the team meet a fixed delivery date, I started to investigate methods to forecast delivery without the traditional point based velocity of scrum. I was looking for something more accurate to give me, my team, and leadership a way to forecast the future with a greater degree of certainty.
I leveraged a statistical forecasting method that built a Kernel Density Estimate distribution function from historical data in JIRA. This data is now used to forecast our delivery dates as well as track our delivery progress on a daily basis.
My talk will cover the background into the methodology, how to use it and when to use it, along with the ups and downs of getting people on board to this process during its maturation.

Speakers

Joe Tristano

Premier Inc.

Wednesday November 14, 2018 2:45pm - 3:30pm EST
Room - 213 AB

Agile Practices

2:45pm EST

How agile teams are achieving top rankings, patents and record-high customer satisfaction

Chandra Ganesan and David Poore will discuss Bank of America’s adoption of lean-agile culture and share highlights of the resulting successes. As change agents in a cultural transformation, Chandra and David are promoting new norms that empower teams -- and enable outstanding achievements. This has led to patents earned, top rankings and unprecedented customer satisfaction. The discussion will include examples of high-energy teams that deliver breakthrough products to improve the financial lives of millions of customers.

Bring your questions to this interactive session.

Speakers

Chandra Ganesan

Senior Vice President and Lean Agile Solution Delivery Product Manager, Global Technology & Operations, Bank of America

Chandra Ganesan joined Bank of America in 2004, and currently leads the Lean Agile solution delivery program for the Global Technology & Operations organization. Chandra is enabling a culture that empowers teams and inspires individuals to innovate, create and deliver software with... Read More →

David Poore

Senior Vice President and Initiative Portfolio Executive, Global Technology & Operations, Bank of America

David Poore is a 10-year veteran of Bank of America and currently leads the Portfolio Execution Team within the Consumer Sales & Service Technology Organization. There, David is accountable for the initiative portfolio delivery for bankofamerica.com, online research and purchasing for Consumer Bank Products as well as our authenticated Online Banking capabilities. Additionally, David leads the devOps function for our Digital Marketing microsites. David has been a part of a Lean Agile transformation that started over 5 years ago an... Read More →

Wednesday November 14, 2018 2:45pm - 3:30pm EST
Room - 217 AB

Transformation

3:30pm EST

Break

Wednesday November 14, 2018 3:30pm - 3:45pm EST
TBA

Break

3:45pm EST

Conference Closeout and Raffle

Wednesday November 14, 2018 3:45pm - 4:30pm EST
Richardson Ballroom

Closing